Frequently Asked Questions

Please request help using the Contact Us form and provide as much detail as possible about the issue.

Please request help using the Contact Us form and provide as much detail as possible about the issue.

Please request help using the Contact Us form and provide as much detail as possible about the issue.

This system is intended for University of Arizona faculty, staff and students. If you’re a new employee and do not have a NetID, you can always participate in Wildcat Wellcheck via the non-electronic version.

During enrollment you must make sure to select an answer for each question. (You can choose to select “I’d prefer not to answer,” as appropriate.) Once all questions have a response the submit button will turn red and will record your responses.

During the summer enrollment period, while most people were working remotely, we allowed people to specify which days of the week they were on campus. Beginning with the fall enrollment period, as many people return to campus, Wildcat WellCheck will be sent each day, Monday through Friday. You can select a preferred time to receive your Wellcheck reminder by updating your enrollment preferences.

During enrollment, individuals can indicate that they are doing ALL work remotely and not coming to any University campus or facility. People with this status will not receive a daily reminder for a wellness screening.  However, if you need to come to campus go to wellcheck.arizona.edu and click on the button that says “Submit a WellCheck” to submit a screening prior to your arrival.

You can perform a WellCheck as many times as you need. If your schedule has changed and you have an unanticipated trip to campus, you can use one of the following options to perform a NEW WellCheck:

  • Text WELLCHECK to (833) 339-0504 and the system will send you a new link to perform a WellCheck.

  • Go to wellcheck.arizona.edu and click on the button labeled "Submit a WellCheck" to perform a WellCheck.

Users without a smartphone have several options for participating:

Users registered to receive the SMS/Text reminders can text PAUSE to the system and it will temporarily stop the daily reminders. Text RESUME to restart the messages. This feature is not available for users opting to use email for reminders.

Yes. Employees, students and designated campus colleagues are required to perform a daily wellness check via the Wildcat WellCheck program each day before they are on a University of Arizona campus or begin campus-based activities.

View the Administrative Directive on Wildcat WellCheck Usage

Yes. Those visiting the university who are not employees or students should complete a visitor's WellCheck before coming to campus.